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Who are we?
Housing Disrepair Experts are part of Evans Hughes Ltd, an FCA regulated claims management company covering all of England and Wales with extended permissions in Housing Disrepair.
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We’re on a mission to empower Tenants of Council, Housing Associations and Private Landlords
According to the English Housing Survey for 2019-2020, around 945,000 privately rented homes in England had at least one category 1 hazard, which is defined as posing a serious and immediate risk to the health or safety of occupants.
This represents approximately 18% of all private rental properties in England.
The core mantra that drives everything we do
Our company culture is deeply rooted in our values, which guide our interactions with our business partners, community, and colleagues. Our commitment to integrity, accountability, passion, humility, simplicity, and success has created an environment that nurtures creativity, supports individual growth, and enables success.
Integrity
Exhibit a strong dedication to integrity and ethical behaviour.
Respect and appreciate individuals from diverse backgrounds, experiences, styles, approaches, and ideas.
Actively listen to others to gain understanding.
Approach interactions with the assumption of positive intent.
Accountability
Hold ourselves personally accountable for our actions and outcomes.
Emphasise finding solutions and accomplishing results.
Actively participate in discussions and fully commit to decisions once they are made.
Include others in decisions and plans that impact them.
Fulfil promises and commitments made to others.
Take personal responsibility for the success and well-being of our colleagues.
Passion
Exhibit pride in our brands and heritage.
Delight our consumers and serve our customers with high-quality services.
Foster a positive, high-energy, optimistic, and enjoyable environment.
Encourage and implement creative and innovative ideas and solutions.
Value, promote, and vigorously protect our reputation.
Humility
Appreciate openness and curiosity to learn from anyone, anywhere.
Seek and offer honest feedback.
Embrace personal change and continuous improvement.
Learn equally from both mistakes and successes.
Never underestimate our competition.
Simplicity
Continuously seek to simplify and improve processes, procedures, and activities.
Collaborate across organisational boundaries and levels to break down internal barriers.
Address people and issues directly and transparently.
Prioritize results over formalities.
Results
Achieve results and celebrate our successes.
Empower individuals to be their best through coaching and feedback.
Collaborate with others as a team to achieve results and succeed.
Adopt a "can do" attitude and a drive to accomplish tasks.
Make individuals feel valued and appreciated.
Contact us today for a free Housing Disrepair consultation
