How to Make a Housing Disrepair Claim Against Clarion Housing Group

Discover how Clarion Housing Group tenants can take action against unresolved disrepair issues. This guide explains your legal rights, common problems like damp and mold, and how to claim compensation under UK housing law.

How to Make a Housing Disrepair Claim Against Clarion Housing Group

Introduction

Clarion Housing Group is the largest housing association in the United Kingdom, managing over 125,000 homes across the country. Their mission is to provide affordable and quality housing to individuals and families in need, particularly in London and the South East. Despite this, many tenants have reported issues with property maintenance and unresolved repairs, which can significantly impact their quality of life.

Common disrepair issues faced by tenants of Clarion Housing include persistent damp, mold growth, leaks, and heating problems. These issues not only affect the habitability of homes but can also lead to serious health concerns for occupants. Under the Landlord and Tenant Act 1985, tenants are entitled to live in homes that are safe and well-maintained. If Clarion fails to meet these obligations, tenants have the legal right to take action to ensure necessary repairs are carried out and seek compensation for any harm caused.

Clarion Housing Group

Who is Clarion Housing Group?

Clarion Housing Group is a prominent player in the UK’s social housing sector, formed through the merger of Affinity Sutton and Circle Housing in 2016. The association manages over 125,000 properties, making it the largest housing provider in the UK. Clarion operates nationwide, but their primary focus is in London, the South East, and other urban areas across England and Wales.

In addition to providing affordable housing, Clarion runs community investment programs aimed at improving the lives of their residents. They work to support employment opportunities, financial stability, and local development. However, their size and scope also mean that maintenance and repair issues can sometimes be overlooked, leaving tenants frustrated and dealing with inadequate living conditions.

Common Disrepair Issues Reported by Clarion Tenants

Tenants of Clarion Housing Group frequently report issues related to disrepair in their homes. Some of the most common problems include:

  • Damp and Mould: Persistent damp and mould growth caused by leaks, poor ventilation, or structural issues can lead to respiratory problems and exacerbate conditions like asthma.
  • Leaking Roofs and Plumbing: Water ingress from leaking roofs or faulty plumbing systems can cause property damage and create unsanitary living conditions.
  • Faulty Heating Systems: Inadequate or non-functional heating can leave tenants vulnerable during colder months, especially families with young children or elderly residents.
  • Structural Problems: Cracks in walls, uneven flooring, or broken windows can pose safety hazards and make homes unfit for living.

These issues not only cause inconvenience but can also result in long-term damage to tenants’ health and well-being. It is essential for landlords like Clarion to address these problems promptly to ensure their properties remain habitable.

Your Legal Rights as a Tenant of Clarion Housing Group

As a tenant of Clarion Housing Group, you are protected by several legal frameworks designed to ensure your home is safe and in good condition. Key rights include:

  • The Landlord and Tenant Act 1985: Clarion is legally required to keep the structure and exterior of your property in good repair. This includes addressing damp, fixing leaks, and maintaining essential systems like heating and plumbing.
  • The Homes (Fitness for Human Habitation) Act 2018: This act strengthens tenants’ rights by ensuring that properties meet basic standards of safety and habitability. If a home is deemed unfit for living due to disrepair, tenants have the right to take legal action.
  • Right to Compensation: If disrepair has caused damage to your belongings, health, or quality of life, you may be entitled to claim compensation.

If Clarion fails to address reported issues, you have the right to escalate the matter, including pursuing legal remedies to enforce repairs and seek compensation.

How to Make a Housing Disrepair Claim Against Clarion Housing Group

If you are a tenant of Clarion Housing Group experiencing unresolved disrepair issues, here are the steps you can follow to make a claim:

  1. Report the Issue: Notify Clarion about the disrepair in writing, detailing the problem and its impact on your living conditions. Keep a record of all correspondence.
  2. Gather Evidence: Take photographs or videos of the disrepair and document how it has affected your health, belongings, or quality of life. Keep receipts for any related expenses.
  3. Allow Reasonable Time for Repairs: Clarion should respond and arrange for repairs within a reasonable timeframe. If they fail to act, you can escalate the matter.
  4. Seek Legal Advice: Contact a specialist in housing disrepair claims to assess your case. Legal experts can help you understand your rights and guide you through the claims process.
  5. Start Your Claim: If Clarion does not address the issue, your legal representative can help you file a formal claim to compel repairs and secure compensation.

We specialize in helping tenants of Clarion Housing Group take action against disrepair. Find out if you’re eligible for a claim by clicking HERE or contacting us today!

Why Choose Us to Handle Your Claim?

  • Expertise: We have extensive experience handling housing disrepair claims, particularly against large housing associations like Clarion.
  • FCA-Regulated: Evans Hughes is an FCA-regulated Claims Management Company (CMC) with permissions to investigate, advise, and represent tenants in this specialist area.
  • No Win, No Fee: Our service is risk-free, meaning you only pay if your claim is successful. We take just 25% of any compensation, ensuring you receive the majority of your settlement.
  • Quick and Easy Process: Our team handles everything for you, from gathering evidence to negotiating compensation.
  • Proven Results: We have helped countless tenants secure repairs and compensation for their housing issues.

Don’t suffer in silence—we’re here to help you get the justice you deserve.

FAQ Section

What can I do if Clarion Housing Group ignores my repair requests? If Clarion fails to respond or resolve your repair issues, you can escalate the matter by seeking legal advice and filing a housing disrepair claim.

How much can I claim for disrepair? The amount of compensation depends on the severity of the disrepair, its impact on your health or belongings, and the duration of the issue. Compensation can range from a few hundred to several thousand pounds.

Do I need to move out during the claims process? Not usually. Most claims can be resolved while you continue to live in the property, though alternative arrangements may be made for severe cases.

Conclusion

Tenants of Clarion Housing Group have the right to live in safe and well-maintained homes. If disrepair issues are not resolved promptly, you can take action to enforce repairs and claim compensation. Don’t let unresolved disrepair affect your health or quality of life—reach out to us today for a free, no-obligation consultation and take the first step toward getting your home back in order.

Contact us today for a free Housing Disrepair consultation